Responsibilities
Agency Tool & Process Management
- Support and maintain user feedback databases and tool requirements across regions
- Help gather and organize performance metrics and user satisfaction data
- Assist in preparing monthly usage reports
- Support global process standardization initiatives
Strategic Project Support
- Support regional agency strategy pilots
- Help coordinate stakeholder communications across multiple regions
- Assist in preparing monthly progress reports
- Support implementation of new processes and guidelines
Agency Roster Management
- Maintain and update agency capability documentation
- Help gather market research for agency evaluation
- Support coordination of agency performance reviews
- Help maintain action plans for agency relationship management
Process Development & Implementation
- Help maintain agency management principles documentation across global regions
- Support standardization of processes across various agency types
- Assist in maintaining relationship management guidelines
- Support consistent implementation and documentation across regions
Additional Responsibilities
- Schedule and coordinate team alignment meetings
- Track project timelines and milestones
- Help prepare quarterly initiative reports
- Support special projects as needed
Basic Qualifications
- Minimum 3+ years experience working at a marketing, creative, or media agency required
- Previous experience in account management, traffic, or project management roles preferred
- Experience supporting agency pitch processes and RFPs
- Basic understanding of agency service models and SOWs
- Experience working with global teams across multiple time zones
- Strong organizational and project coordination skills
- Proficiency in Excel and data management
- Strong written and verbal communication skills
- Bachelor's degree in Communication, Marketing, Business, or related field
Other Qualifications
- Understanding of agency workflows and operations
- Experience with agency processes and documentation
- Knowledge of different agency types (creative, digital, media, PR)
- Strong attention to detail
- Strong prioritization and time management skills
- Ability to work effectively with multiple stakeholders
- Team player mentality
This is the pay range that Magnit reasonably expects to pay for this position: $44.48/hour - $59.31/hour
Benefits: Medical, Dental, Vision, 401K