Location
This position can be 100% remote.
About the Role
We are looking for a Business Process Analyst to support the BIT team. The BIT team provides various levels of support across the organization and this role specifically requires a technical understanding of HCM Workday modules, as well as an understanding of Workday Payroll including payroll processing. The role will require helping to gather requirements, creating and modifying test scripts, documenting and facilitating QA reviews of the requirements in both the pre- and post-implementation phases of the projects.
This role requires extensive interaction and collaboration across Global Support and other Workday groups, so the ideal candidate will be a self-starter, an exceptional communicator, a business process expert, and comfortable working cross-functionally. This role will help drive Workday Support initiatives by identifying, documenting, and communicating processes and technologies that enable our team.
The Business Process Analyst is responsible for providing support capturing and documenting complex system requirements as well as strategic planning, stakeholder engagement, as well as providing key insights into project progress on a regular basis. This will lead to driving operational efficiencies throughout the business
Responsibilities
- Diagram and evaluate existing processes. Identify new processes and document the current state vs. Future state.
- Organize, lead, and facilitate meetings while coordinating with stakeholders and team members.
- Review and analyze survey data and comments to identify trends, assist with developing and assigning customer and process improvement actions and report findings to the executive team in a timely manner.
- Develop process flows and procedures based on key indicators for future improvement opportunities and aligning enhancements with identified process gaps.
- Collect data to identify the root cause of problems and align with process requirements.
- Deliver presentations, provide process inputs, and content for training as needed, focusing on measurement, analysis, improvement, and adoption.
- Communicate project progress and provide relevant updates. Perform cost and benefit analysis
- Develop project plans, communciate risks, drive execution, escalate as needed, report on progress
- Design a test plan and support/document test scripts
- Be the main POC for the business outside of Payroll WoW, P&P & Program Management teams
- Provide Approvals for tenant management
- Provide Systems expertise for troubleshooting, other Q&A
Basic Qualifications
- Expertise configuring Workday (WoW aka Workday on Workday)
- 5-8 years in business process analysis, project management, or a related role
- Ability to develop project plans, track progress, manage risks, and communicate updates to stakeholders
- Ability to collect, analyze, and interpret data to inform decision-making and identify trends.
- Ability to collect, analyze, and interpret data to inform decision-making and identify trends.
- Experience with tools like Lucidchart, Visio, or other process mapping software.
- Proficient in tools like JIRA, MS Project, or Smartsheet.
This is the pay range that Magnit reasonably expects to pay for this position: $87.93/hour - $117.24/hour
Benefits: Medical, Dental, Vision, 401K